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Privacy Policy

EVER'IN CAFE

Update of 01/17/2023

 

PREAMBLE

 

We attach particular importance to your data. Whether it concerns the processing, confidentiality or security of your personal data, we are committed to offering you personalized services that respect your privacy and your personal choices.

 

This document is our privacy policy (hereinafter the “Privacy Policy”). Whether it is personal data that you provide directly or that may be collected through the various contacts you may have with us (orders on the website, customer service, restaurant, website, networks social events,  competitions), we wish to inform you in a transparent, simple and complete manner of the processing carried out on your personal data, and of their possible transfer to third parties. This document will also cover your rights and the options available to you to control your personal data and protect your privacy, all in accordance with all applicable regulations.

 

During your visit, your shopping experience or when browsing the WWW.EVERINCAFE.COM site, the data controller will be SAS PAX ROMANA within the meaning of the applicable regulations on the protection of personal data and in particular with regard to Article 24 of Regulation (EU) 2016/679 (hereinafter “GDPR”).

 

WHO ARE WE? 

PAX ROMANA (EVER'IN CAFE), a simplified joint-stock company with capital of €5,000.00, registered with the Nîmes trade and companies register under number 834 680 753, whose registered office is 1 Place Séverine, 30900 Nîmes represented by Mr. Patrice GAUSSORGUES, its president.

 

WHAT DO WE COLLECT?

Personal data is information relating to an identified or identifiable natural person. They include, for example, a person's first name, e-mail address or date of birth.

 

We may collect your personal data directly from you with your consent (for example when you visit one of our websites, buy a product in our online store or within our establishment) or indirectly ( for example during your visit to one of our websites, electronic forms or applications ("digital platforms") from your computer, tablet, mobile,

 

You can provide us with data directly (non-exhaustive list):

– when you create an account online or in our store;

– when you book in our restaurant;

– when you subscribe to our newsletter;

– when you use our digital platforms;

– when you buy products or services on our digital platforms or in our shop;

– when you participate in one of our events.

 

Depending on what you provide to us, such information may include:

– your identity (including your first name, last name, gender);

– your contact details (including your postal address, e-mail, telephone numbers);

– your personal status (including your title);

– your purchases (including purchase history, order details, etc.);

– your preferences (diet, contact preference, etc.);

– certain payment data (including billing data, type or method of payment, credit or debit card number);

– other information that you may provide by filling in forms or by contacting us (including your ratings, opinions and comments, or other communications that you send to us).

 

Some of this information is essential to respond to your requests or to provide you with products or services. In case of refusal, delays or even an impossibility to process your request is possible.

In order to be able to provide you with an optimal experience, we encourage you to update your data in the event of changes.

Finally, we invite you to transmit only the strictly necessary or requested data related to your request, excluding any sensitive data related to political opinions, religious beliefs or philosophies, life or sexual orientation as well as race. or ethnicity.

 

Data collected indirectly:

When you use our Digital Platforms, we may collect data indirectly for the purposes of proper operation, analysis, personalization or optimization of your digital experience. This data may be your IP address as well as other browsing data (browser, operating system, device model). To do this, we use cookies or similar technologies placed on your device.

If you would like more information about cookies, we invite you to read our Cookies Policy.

 

As part of our activities, and more specifically in the case of an order by a third party (for example gift vouchers), we may collect information about you from third parties. In this case, the person providing your personal data must ensure that he has the right to transmit it to us and that we can collect, use and disclose this data within the framework of this Privacy Policy. If you wish to offer one or more SAS PAX ROMANA (EVER'IN CAFE) services, you must, for example, ensure that the person concerned by this present document is aware of the various subjects set out in this Privacy Policy. This same person must also give the consents set out in this Privacy Policy regarding the way in which we process their personal data.

 

HOW DO WE USE YOUR DATA?

Depending on the relationship(s) you have with PAX ROMANA (EVER'IN CAFE), we may use your personal data in different ways. We will present below the purposes of the data collected, it being understood that depending on the context of collection, we can use one or more of them:

– The management of your orders
– The dissemination of personalized content and communications from PAX ROMANA (EVER'IN CAFE)
– The management of your reservation
– Managing your subscription
– The management of your requests in connection with PAX ROMANA (EVER'IN CAFE)
– The management of our website and our social networks
– Improving our products and services, image and reputation
– Transaction management (security of online payments, prevention in the event of fraud, incidents related to payments and debts)
– Sending a generic newsletter: you have the right to object if you no longer wish to receive it

– The personalization of our advertisements and targeted offers

 

This collected data serves the following analytical purposes:

– analyze the performance of our brand on third-party websites, on social networks in order to produce statistical analyzes (studies of results by market, influence of the brand and analysis of the campaigns implemented).

– analyze your preferences and habits, anticipate your needs from your consumer profile and your publications / mentions on social networks.

– send you a personalized customer experience: we can make you benefit from our communications and personalized offers by means of emails, postal mail, SMS or calls. With your free, specific, informed and unequivocal consent (when required), we use your personal data to send you personalized communications based on your areas of interest (newsletters, offers, advertisements, promotions, invitations and surveys).

We may also be required to send you personalized communications or content in which we use so-called profiling techniques as well as fully automated decision-making. Profiling is defined in Article 4 of the GDPR: it is a processing using the personal data of an individual in order to analyze and predict his behavior.

Fully automated decisions are defined as a decision made with respect to a person, through algorithms applied to their personal data, without any human being involved in the process.

In accordance with Article 22 of the GDPR, specific provisions govern the fully automated decision whether or not it is based on profiling. Thus, you have, by principle of the law, the right not to be the subject of this type of decision if they were to produce legal effects concerning you or significantly affecting you in a similar way.

In the context of fully automated decisions, you have additional rights as defined below:

  • Specific transparency obligations: in addition to this charter informing you of the existence of this type of decision, you can at any time, by simple request to (everin.paxromana@gmail.com), obtain the exhaustive list of processes of this type as well as the underlying logic.

  • Right to human intervention: any person who has been the subject of a fully automated decision may request that a human person intervene, in particular in order to re-examine his situation, express his own point of view, obtain an explanation of the decision taken or even challenge it.

All of the purposes explained above are based on a legal basis for the processing of your data, which may be, depending on the context:

– Your explicit consent: for example, for the purposes of managing our personalized commercial offers, managing your browsing via cookies under the conditions defined by our Cookies Policy, or establishing your consumer profile in applicable cases

– The execution of a contract, for example for the processing and monitoring of your orders, access to your customer account, …

– A legal obligation when the processing is required by law, for example, the retention of purchase invoices in order to prevent fraud

– Our legitimate interest: for example, to improve our products and our services, ensure our defense or secure our tools

 

HOW LONG DO WE KEEP YOUR DATA?

Depending on the purpose pursued, we are required to keep your personal data for a period that may vary. Thus, you will find below the different cases of retention of your personal data:

Customer (having a profile within our digital platforms or shop customer) – 5 years from the date of the last purchase interaction.

Prospect (having subscribed to a newsletter for example without having made a purchase) – 3 years from the date of data collection. This retention period may be renewed via any consent during the retention period or during any interaction with PAX ROMANA (EVER'IN CAFE) (subscription to the newsletter, participation in a contest).

At the end of the storage periods explained above, your personal data will be deleted or anonymized so that it is no longer possible to identify you (excluding data subject to legal and/or regulatory obligations – transactions, complaints and litigation).

 

WHO CAN ACCESS YOUR DATA?

Your data is intended exclusively for the service of PAX ROMANA (EVER'IN CAFE) concerned by your requests. We take great care to ensure that only authorized persons, and when necessary in the execution of the purposes explained above, can access your personal data.

We do not pass on your data to third parties for commercial purposes.

We are only required to communicate your information if necessary, and if possible in a form that does not allow direct identification to:

– Other PAX ROMANA (EVER'IN CAFE) entities where you may purchase our products in order to provide you with the best and most uniform customer experience possible.

– Our trusted third-party providers, including other PAX ROMANA entities, acting as processors under our instructions and on our behalf only.

We must, for example, entrust your personal data to third parties in charge of the delivery of your products or third parties who assist us in the management of our customer relationship / customer service

– Our trusted third-party partners assist us in managing your orders. In particular, we entrust certain services to third parties responsible for delivering a product to you, to payment service providers and to providers ensuring the security of anti-fraud transactions.

Please note that our partners may act as data controllers. In this case, they have their own privacy policies:

– Third parties wishing to know your areas of interest so that they can build similar audiences and target prospects that match your profile. In the context of this specific processing, we are not the processing manager for prospecting and you will not be the subject of prospecting, your data being only used to create profiles similar to yours.

 

We list below some examples of third-party partners:

  • The Fork (privacy policy accessible here)

  • Facebook (Accessible Privacy Policy here)

  • Google (Accessible Privacy Policy here)

  • Instagram (Privacy Policy accessible here)

  • Public authorities in the context of their functions and missions of public interest such as the recognition, exercise or defense of legal rights

You may also choose to disclose your personal data to our partners, advertisers and affiliates by following a link to and from their websites. Please note that these websites apply their own privacy policies.

 

HOW DO WE PROTECT AND ENSURE THE PRIVACY OF YOUR DATA?

 

PAX ROMANA (EVER'IN CAFE) pays particular attention to the security and confidentiality of your data. All the necessary and useful precautions are implemented so that none of your data can be distorted, damaged, destroyed or that unauthorized third parties have access to it.

All of our partners as well as the company PAX ROMANA (EVER'IN CAFE) are subject to a level of protection similar to ours concerning your personal data. The risks and threats constantly varying, regular updates of the protection and security measures are carried out, in accordance with the laws and regulations in force in the countries where we carry out our activities.

 

HOW DO WE PROCESS CROSS-BORDER DATA FLOWS?

We inform you that data protection and security requirements differ from place to place and may not offer the same level of protection as those in your home country. Some of your data may be collected, accessed or stored outside your country of residence, we inform you that the necessary and sufficient measures to guarantee the security and confidentiality of your data have been taken by PAX ROMANA (EVER'IN CAFE) by an application of methods approved by the European Commission and / or national data protection authorities.

 

HOW ARE CONSUMER PREFERENCES AND INDIVIDUAL RIGHTS ADDRESSED?

PAX ROMANA ensures compliance with best practices in terms of data protection and security as described in this document. This includes for residents of the European Union / European Economic Area under the EU General Data Protection Regulation (GDPR) 2016/679.

The GDPR notably provides the following rights:

– Right to information: you have the right to obtain clear, transparent and understandable information on how we use your personal data and on your rights. You will find all of this information in this policy.

– Right to withdraw consent: when processing is based on consent, you can inform us at any time of your wish to terminate this consent.

– Right of access (article 15): you have the right to access the personal data that PAX ROMANA (EVER'IN CAFE) holds about you.

– Right of rectification (article 16): you have throughout the lifetime of personal data, a right to modify and rectify your personal data whether they are incomplete or obsolete.

– Right to erasure / right to be forgotten (article 17): apart from any legal reason or our legitimate interest in keeping your data, you have the right to have your data erased or deleted.

– Right to data portability (Article 20): you have the right to move, copy or transfer data from our database to another. This right only applies to data that you have provided, and provided that the processing is based on a contract or your consent and carried out using automated processes.

– Right of opposition (article 21): you can at any time ask to no longer receive our communications relating to our offers, news and events. In particular, you can use the hypertext link provided for this purpose in each email or communication that we send you. You can also request to receive non-personalized communications about our products and services.

You, or one of your legally designated representatives, also have the right to formulate specific or general directives concerning the storage, erasure and communication of your post-mortem data, in application of the Law for a Digital Republic. .

 

PAX ROMANA has adopted practices designed to avoid collecting or maintaining information about children under the age of 18 in accordance with the law. If we learn that we have mistakenly collected information from individuals under 18, we will purge it immediately, except to respond to a unique question or request from the individual or their parent or legal guardian.

 

HOW TO CONTACT US ?

Please contact us as follows if you wish to exercise these rights or if you have any questions or complaints regarding the processing of your personal data:

Email: everin.paxromana@gmail.com
Mail: EVER'IN CAFE (SAS PAX ROMANA)

                            1 Place Severine

                              30900 NIMES

 

You also have the right to contact the CNIL to file a complaint against the data protection and privacy practices of PAX ROMANA. The CNIL can be contacted using the following information:

National Commission for Computing and Liberties – CNIL

3 Place de Fontenoy
TSA 80715 – 75334 Paris, Cedex 07
Such. +33 1 53 73 22 22
Fax +33 1 53 73 22 00
Website: http://www.cnil.fr/

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